What is the best internet provider in New Haven?
Folks living and working in New Haven, Connecticut, have access to several good internet providers. If you’re looking for the best option for you, CNET’s experts are here to help. Whether you need top speeds for gaming and streaming or you’d prefer something budget-friendly and reliable that gets the job done, there’s a plan for you. CNET recommends Xfinity as the best internet service provider in New Haven, thanks to its wide coverage map, low monthly costs, and fast speeds of up to 2 gigabits. However, if you’re looking for a fixed wireless or fiber connection instead, T-Mobile Home Internet or Frontier Fiber may better suit your internet needs.
We’ve also found the top picks for affordability and speedy service in New Haven. Xfinity’s Connect plan is the cheapest option, costing $25 per month for download speeds up to 150 megabits per second. For those with a need for speed, check out Frontier Fiber. This fiber ISP offers blazing-fast speeds of up to 5,000Mbps to all serviceable customers.
Best internet in New Haven, Connecticut, in 2024
New Haven internet providers compared
| Provider | Internet technology | Monthly price range | Speed range | Monthly equipment costs | Data cap | Contract | CNET review score |
|---|---|---|---|---|---|---|---|
| Frontier Communications Read full review |
DSL/Fiber | $45-$155 | 500-5,000Mbps | None | None | None | 6.3 |
| Optimum Read full review |
Cable | $40-$80 | 300-940Mbps | None | None | None | 6.2 |
| T-Mobile Home Internet Read full review |
Fixed wireless | $50-$70 ($40-$50 for eligible Go5G Plus and Magenta Max mobile customers) | 72-245Mbps | None | None | None | 7.4 |
| Verizon 5G Home Internet Read full review |
Fixed wireless | $50-$70 ($35-$45 with qualifying Verizon 5G mobile plans) | 50-1,000Mbps | None | None | None | 7.2 |
| Xfinity Read full review |
Cable | $25-$95 | 150-2,000Mbps | $15 (optional) | None | 1 year on some plans | 7 |
Show more (1 item)
Source: CNET analysis of provider data.
What’s the cheapest internet plan in New Haven?
Show more (2 items)
Source: CNET analysis of provider data.
How to find internet deals and promotions in New Haven
The best internet deals and top promotions in New Haven depend on what discounts are available during that period. Most deals are short-lived, but we look frequently for the latest offers.
New Haven internet providers, such as Xfinity and Optimum, may offer lower introductory pricing or streaming add-ons for a limited time. Others, however, such as Frontier and Verizon, run the same standard pricing year-round.
For a more extensive list of promos, check out our guide on the best internet deals.
Photo by Walter Bibikow/Getty Images
Fastest internet plans in New Haven
| Provider | Starting price | Max download speed | Max upload speed | Data cap | Connection type |
|---|---|---|---|---|---|
| Frontier Fiber 5 Gig Read full review |
$155 | 5,000Mbps | 5,000Mbps | None | Fiber |
| Frontier Fiber 2 Gig Read full review |
$100 | 2,000Mbps | 2,000Mbps | None | Fiber |
| Xfinity Gigabit X2 Read full review |
$90 | 2,000Mbps | 200Mbps | None | Cable |
| Xfinity Gigabit Extra Read full review |
$75 | 1,200Mbps | 35Mbps | None | Cable |
| Frontier Fiber 1 Gig Read full review |
$60 | 1,000Mbps | 1,000Mbps | None | Fiber |
| Xfinity Gigabit Read full review |
$60 | 1,000Mbps | 20Mbps | None | Cable |
| Verizon 5G Home Plus Internet Read full review |
$70 ($45 with eligible mobile plan) | 1,000Mbps | 75Mbps | None | Fixed wireless |
| Optimum 1 Gig Read full review |
$80 | 940Mbps | 35Mbps | None | Cable |
Show more (4 items)
Source: CNET analysis of provider data.
What’s a good internet speed?
Most internet connection plans can now handle basic productivity and communication tasks. If you’re looking for an internet plan that can accommodate videoconferencing, streaming video or gaming, you’ll have a better experience with a more robust connection. Here’s an overview of the recommended minimum download speeds for various applications, according to the FCC. Note that these are only guidelines — and that internet speed, service and performance vary by connection type, provider and address.
For more information, refer to our guide on how much internet speed you really need.
- 0 to 5Mbps allows you to tackle the basics — browsing the internet, sending and receiving email, streaming low-quality video.
- 5 to 40Mbps gives you higher-quality video streaming and videoconferencing.
- 40 to 100Mbps should give one user sufficient bandwidth to satisfy the demands of modern telecommuting, video streaming and online gaming.
- 100 to 500Mbps allows one to two users to simultaneously engage in high-bandwidth activities like videoconferencing, streaming and online gaming.
- 500 to 1,000Mbps allows three or more users to engage in high-bandwidth activities at the same time.
How CNET chose the best internet providers in New Haven
Internet service providers are numerous and regional. Unlike the latest smartphone, laptop, router or kitchen tool, it’s impractical to personally test every ISP in a given city. So what’s our approach? We start by researching the pricing, availability and speed information, drawing on our own historical ISP data, the provider sites and mapping information from the Federal Communications Commission at FCC.gov.
But it doesn’t end there. We go to the FCC’s website to check our data and ensure we consider every ISP that provides service in an area. We also input local addresses on provider websites to find specific options for residents. We look at sources, including the American Customer Satisfaction Index and J.D. Power, to evaluate how happy customers are with an ISP’s service. ISP plans and prices are subject to frequent changes; all information provided is accurate as of publication.
Once we have this localized information, we ask three main questions:
- Does the provider offer access to reasonably fast internet speeds?
- Do customers get decent value for what they’re paying?
- Are customers happy with their service?
While the answers to those questions are often layered and complex, the providers that come closest to “yes” on all three are the ones we recommend. When selecting the cheapest internet service, we look for the plans with the lowest monthly fee, though we also factor in things like price increases, equipment fees and contracts. Choosing the fastest internet service is relatively straightforward. We look at advertised upload and download speeds and consider real-world speed data from sources like Ookla and FCC reports. (Disclosure: Ookla is owned by the same parent company as CNET, Ziff Davis.)
To explore our process in more depth, visit our how we test ISPs page.
Internet providers in New Haven FAQs
What is the best internet service provider in New Haven?
Xfinity is the best internet provider in New Haven, offering wide availability, low prices and fast speeds to most addresses.
Is fiber internet available in New Haven?
What is the cheapest internet provider in New Haven?
Xfinity Connect is the cheapest plan in New Haven, costing $25 per month for speeds up to 150Mbps.
Which internet provider in New Haven offers the fastest plan?
Frontier Fiber offers New Haven’s fastest plan: 5 gigabits — or 5,000Mbps — for $155 monthly.
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